PENGUKURAN MATURITY LEVEL TATA KELOLA TI BERDASARKAN TUJUH KERANGKA KERJA COBIT 4.1

Abstract

Role of IT in business is very big because affects the continuity of operational processes of
organizations. In its management, IT needs a standard that can help managers to see the gaps
between business risks, control needs, and problems. In its management, IT needs a standard that
can help managers to see the gaps between business risks, control needs, and problems of existing
techniques. IT Governance is a structure of relationships and processes that drive and manage the
organization in achieving its objectives by providing value-added of IT utilization and balancing
risk with the results provided by IT and processes. Maharaja Ban is a company that is committed
to developing business and serving the needs of customers, so it needs the support of good IT
Governance. COBIT (Control Objectives for Information and Related Technology) is one tool in
the measurement of IT Governance that is used to view existing IT governance. COBIT has 4
domains, namely Plan and Organization (PO), Acquisition and Implementation (AI), Delivery and
Support (DS), and Monitoring and Evaluate (ME). This research was conducted for the fourth
domain is the restriction on the 7 process . Research results found that the level of maturity
(maturity level) IT Governance at Maharaja Ban on level 1. This means that the current maturity
level was below the expected level of maturity, so it needs to be improved to be located at the
expected level. To overcome the existing gap in this research has recommended several steps that
must be done.