ANALISIS KOMUNIKASI PEMASARAN TOKO BUKU SALEMBA TERHADAP NILAI PENCITRAAN PELANGGAN DENGAN APLIKASI SOFTWARE SPSS
Abstract
With the large number of people and the advancement of education, a lot of people that require the development of knowledge that comes from reading materials such as books, novels, magazines, and other reading materials. One provider of reading material is a book store. Judging from the level of competition bookstore today's highly competitive, because it's all
marketing efforts for the development of urgently needed. It can be seen from the many new bookstore standing or that has been growing rapidly, when viewed from one aspect of education is certainly a lot of need for reading. By considering these aspects then Salemba bookstore trying to develop its marketing efforts in the field of libraries with all age groups and gender. Through
promotional efforts and pemasaranya Salemba bookstore doing a lot of promotion and marketing strategies that have a program of work are like the advertising and marketing strategy with the use of a membership card ownership. One strategy to do is to increase brand awareness to promote
Bookstore to its customers and create a unique selling proposition strategy orientation by binding to its customers through the card to the customer to prioritize breakthrough image enhancement bookstore. Through this marketing strategy, then Salemba bookstore trying to gauge the level of customer imaging to bookstores and also find a way to change its marketing strategy in the future
through serjumlah respondents to rate the effectiveness of marketing communications by using SPSS application. With the analysis results obtained will serve as a decision making for progress in the future.
Full Text:
PDFReferences
Chowdhury, J.Reardon, J. dan Srivastava, R.
Aalternative modes of measuring
store image: an empirical assessment of
structured versus unstructured measure.
Journal or marketing theory and Practice.
Vol. 6 No.2, p.72-83.
Durianto, Darmadi. 2004. Strategi
Menaklukkan Pasar, Jakarta. Gramedia
Pustaka Utama.
Kasali, Renald. 2007. Manajemen Periklanan.
Jakarta. PT. Utama Grafik.
Kennedy, E. John dan Darmawan,
Soemanagara R. 2006. Marketing
Communication Taktik & Strategi. Jakarta:
Bhuana Ilmu Populer.
Kotler Philip dan Keller K Lane. 2007.
Manajemen Pemasaran. New Jersey:
Prentice Hall
Lee & Johnson, 2007. Prinsip – Prinsip Pokok
Periklanan Dalam Perspektif Global.
Jakarta. Kencana.
Morissan. 2007. Periklanan dan Komunikasi
Pemasaran Terpadu. Tanggerang. Ramdina
Prakarsa.
Sekaran, U. 2006. Research method for
Business. Edisi 4. Buku 2. Jakarta.
Salemba empat.
Sarjono, Haryadi dan Julianita, Winda. 2011.
SPSS vs Lisrel sebuah pengantar aplikasi
untuk riset. Jakarta. Salemba empat.
DOI: https://doi.org/10.31294/jp.v11i1.5417
Copyright (c) 2019 Perspektif
 dipublikasikan oleh LPPM Universitas Bina Sarana Informatika Jakarta
Jl. Kramat Raya No.98, Kwitang, Kec. Senen, Kota Jakarta Pusat, DKI Jakarta 10450
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License