Performance Evaluation of RESTful API in Sales Target Monitoring System for Direct Sales and Sales Canvassers

Suyud Widiono; Restian Dwi Friwaldi; Afwan Anggara

doi:10.31294/inf.v12i2.25747

Performance Evaluation of RESTful API in Sales Target Monitoring System for Direct Sales and Sales Canvassers

Suyud Widiono, Restian Dwi Friwaldi, Afwan Anggara

Abstract

In an increasingly competitive digital era, manual sales target monitoring often leads to delayed information and inefficiency in decision-making. This research aims to develop a web and mobile-based sales target monitoring system integrated with RESTful API to enhance the efficiency of monitoring the performance of direct sales and sales canvassers. The system is developed using the Laravel framework for the back-end and Flutter for the mobile application, with Agile methodology applied in the development process. Testing is conducted using the Black Box Testing method to ensure the accuracy of system functionalities, including user authentication, sales data management, and sales target monitoring. Additionally, load testing is performed using Apache JMeter with scenarios of 500, 750, and 1000 users. The test results show that the system has stable performance with an average response time of 758 ms for 500 users, 762 ms for 750 users, and 880 ms for 1000 users, all below the threshold of 900 ms. The error rate is recorded at 0.00%, and the system throughput exceeds the set target, indicating the system's reliability in handling simultaneous user requests. The conclusion of this research shows that the implementation of RESTful API in the sales monitoring system can improve operational efficiency, enable real-time data exchange, and support faster, data-driven decision-making. As a recommendation, further development could include broader integration with mobile applications and the implementation of AI-based analytics for sales strategy optimization.

Keywords

RESTful API, Sales Monitoring, Agile Methodology

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DOI: https://doi.org/10.31294/inf.v12i2.25747