Telaah Hubungan Kepuasan Kerja Dan Komitmen Organisasional Terhadap Turnover Intention

Ali Amran, Acep Rohendi



Karyawan merupakan elemen yang sangat penting bagi perusahaan. Karyawan sebagai sumber daya manusia adalah penggerak utama berjalannya roda perusahaan sehingga perusahaan harus menjaga kepuasan kerja dan komitmen organisasional agar karyawan tidak berkeinginan untuk berpindah ke perusahaan lain (turnover intention). Hal ini perlu dikaji pengaruh kepuasan kerja dan komitmen organisasional terhadap turnover intention sehingga dapat bermanfaat untuk mengetahui nilai penting dari kepuasan kerja dan komitmen organisasional yang dimiliki karyawan. Metode penelitian deskriptif survey dan verifikatif survey digunakan untuk mengkaji variabel terikat yaitu kepuasan kerja dan komitmen organisasional dan variabel bebas yaitu turnover intention dengan melakukan observasi kepada karyawan PT. Alexindo Bekasi. Hasil dari penelitian ini yaitu adanya pengaruh kepuasan kerja dan komitmen organisasional terhadap turnover intention. Penelitian ini bersifat improvement dari penelitian yang telah ada, dan model penelitian ini bisa digunakan oleh perusahaan di Bekasi khususnya dan Indonesia pada umumnya terkait dengan sumber daya manusia dalam dunia kerja khususnya yang berhubungan dengan perilaku-perilaku tenaga kerja.

Kata kunci: Kepuasan Kerja, Komitmen Organisasional, Turnover Intention



      Employees are the most important resources of company. They are human resources to do and move all of the activities of company. Therefore, company needs to keep and maintain their job satisfaction and organizational commitment in order to reduce the intention to leave the company (turnover intention). It is necessary to study the relationship among job satisfaction, organizational commitment and turnover intention. This will give benefit to determine the important values of employees’ job satisfaction and organizational commitment and its influences on turnover intention. The research methods are descriptive survey and verificative survey that is used to assess the performance of independent variables: those are job satisfaction and organizational commitment,  and dependent variable: that is turnover intention with doing observation to employees of PT. Alexindo Bekasi. The result of this research is there is influence of job satisfaction and organizational commitment on turnover intention. This research is the improvement of existing researches which can be applied in the other companies specially for the human resource or employee behavior field.  

Keywords: Job Satisfaction, Organizational Commitment, Turnover Intention


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