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PKP Metadata Items |
Metadata for this Document |
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| 1. |
Title |
Title of document |
Konsep Dasar dan Strategi Pelayanan Prima (Service Excellent) Pada Indosat Ooredo |
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| 2. |
Creator |
Author's name, affiliation, country |
Agtovia Frimayasa; Indonesia |
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| 3. |
Subject |
Discipline(s) |
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| 3. |
Subject |
Keyword(s) |
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| 4. |
Description |
Abstract |
This study aims to determine the excellent service (Service Excellent), strategies and learn the concept of Total Quality Service (TQS) on Indosat Ooredo telecommunication company. The research results show that Customer service Ooredo is giving full attention to its customers especially when asking complicated complaints. So it can be said that the attention given is very good |
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| 5. |
Publisher |
Organizing agency, location |
Universitas Bina Sarana Informatika |
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| 6. |
Contributor |
Sponsor(s) |
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| 7. |
Date |
(YYYY-MM-DD) |
2017-06-02
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| 8. |
Type |
Status & genre |
Peer-reviewed Article |
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| 8. |
Type |
Type |
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| 9. |
Format |
File format |
PDF |
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| 10. |
Identifier |
Uniform Resource Identifier |
https://ejournal.bsi.ac.id/ejurnal/index.php/cakrawala/article/view/1882 |
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| 10. |
Identifier |
Digital Object Identifier (DOI) |
https://doi.org/10.31294/jc.v17i1.1882 |
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| 11. |
Source |
Title; vol., no. (year) |
Cakrawala - Jurnal Humaniora; Vol 17, No 1 (2017): PERIODE MARET 2017 |
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| 12. |
Language |
English=en |
en |
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| 13. |
Relation |
Supp. Files |
Konsep Dasar dan Strategi Pelayanan Pima (Service Excellent) Pada Indosat Ooredo (253KB)
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| 14. |
Coverage |
Geo-spatial location, chronological period, research sample (gender, age, etc.) |
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| 15. |
Rights |
Copyright and permissions |
Copyright (c) 2017 Cakrawala
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