Konsep Dasar dan Strategi Pelayanan Prima (Service Excellent) Pada Indosat Ooredo

Agtovia Frimayasa


This study aims to determine the excellent service (Service Excellent), strategies and learn the concept of Total Quality Service (TQS) on Indosat Ooredo telecommunication company. The research results show that Customer service Ooredo is giving full attention to its customers especially when asking complicated complaints. So it can be said that the attention given is very good

Full Text:


DOI: https://doi.org/10.31294/jc.v17i1.1882

ISSN: 2579-3314

Dipublikasikan oleh LPPM Universitas Bina Sarana Informatika

Jl. Kramat Raya No.98, Kwitang, Kec. Senen, Kota Jakarta Pusat, DKI Jakarta 10450
Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License