Yulianto, Agus, STMIK Nusa Mandiri Jakarta, Indonesia

• Vol 19, No 2 (2017): Periode September 2017 - Management Information Systems
  PERANCANGAN STANDAR PROSES MANAJEMEN LAYANAN TEKNOLOGI INFORMASI BERBASIS ITIL V3 2011: STUDI KASUS GROUP OF RETAIL AND PUBLISING KOMPAS GRAMEDIA
  Abstract  PDF (Bahasa Indonesia)