PENJAMINAN MUTU: PENERAPAN, PEMENUHAN, DAN PENGENDALIAN STANDAR MUTU SERTA IMPLEMENTASINYA DALAM DUNIA PENDIDIKAN

APRIYANTI WIDIANSYAH

Abstract


The study was conducted to determine the application, fulfillment, and control of quality standards and their implementation in the world of education. Qualitative methods are used with Descriptive Research types. The results and discussion of efforts to maintain the quality of education are difficult to release in relation to quality management. In quality management all management functions carried out by education managers are directed so that all services provided to the maximum extent possible or exceed customer expectations. In connection with these efforts, efforts are needed to control quality or quality control. In the perspective of quality management, controlling the quality of a product after it is produced can face the risk of a number of products that do not meet the expected standards. This means that the production process is more expensive. In the field of education this logic also applies.

 

Keywords: Implementation, Quality Assurance, Education

Full Text:

PDF

References


Bancin, A. (2017). Sistem Penjaminan Mutu Perguruan Tinggi. Manajemen Pendidikan, 9(1), 1–12.

Edward Sallis. (2006). Total Quality Management in Education. Jogjakarta: IRCiSoD.

Hamidi. (2004). Metode Penelitian Kualitatif. Malang: UMM Pres.

Meirawan, D. (2010). Penjaminan Mutu Satuan Pendidikan Sebagai Upaya Pengendalian Mutu Pendidikan Secara Nasional dalam Otonomi Pendidikan. EDUCATIONIST, IV(2), 126–137.

Nawawi, H. dan M. M. H. (1992). Instrumen Penelitian Bidang Sosial. Yogyakarta: Gadjah Mada University Press.

Sallis, E. (1994). Total Quality Management in Education. London: Kogan Page Limited.

Sugiyono. (2010). Metode Penelitian Pendidikan Pendekatan Kuantitatif, kualitatif, dan R&D. Bandung: Alfabeta.

Sugiyono. (2013). Metodelogi Penelitian Kuantitatif, Kualitatif Dan R&D. Bandung: Alfabeta.

Widiansyah, A. (2019). Pengendalian Mutu : Implementasi Manajemen Sumber Daya Manusia , Optimalisasi Fungsi Pengendalian Dalam Dunia Pendidikan. Cakrawala Humaniora Universitas Bina Sarana Informatika, 2(2), 21–26




DOI: https://doi.org/10.31294/jc.v19i2.5893

ISSN: 2579-3314

Dipublikasikan oleh LPPM Universitas Bina Sarana Informatika

Jl. Dewi Sartika No. 289, Cawang, Jakarta Timur Telp : 021-8010836, ext. 202
Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License