Pengaruh Minat Menggunakan Layanan Internet Banking PT. Haldin Pacific Semesta Dalam Bertransaksi Bisnis

Sari Hartini, Meilina Rahayu

Abstract


This study aims to investigate the effect of internet banking usage and utilization on business transaction satisfaction at PT Haldin Pacific Semesta. In this study the authors used a questionnaire to collect information from respondents. The number of respondents is 50 respondents. In the selection of respondents selected at random or random. The test instrument used is the quantitative method and multiple linear regression. The results obtained are that the use and use of internet banking in PT Haldin Pacific Semesta have a significant effect on the satisfaction of business transactions. The test results show that the satisfaction of business transactions using internet banking is 59.50% means 40.50% influenced by other variables that are not in the scope of the author's research.

Full Text:

PDF

References


Pinontoan, Wulan. 2013. Pengaruh E-banking, Kualitas Pelayanan, Kualitas Komunikasi dan Kepercayaan Terhadap Loyalitas Nasabah Pada PT Bank Mandiri Cabang Manado. Manado: Jurnal EMBA Vol 1 No. 4 Desember 2013: 192 – 201.

Setiawan, Sakina Rakhma Diah. 2017. Sudah Siapkah Masyarakat Indonesia dengan Layanan ‘Digital Bank’?. Diambil dari:

www.ekonomi.kompas.com/read/2017/01/20/072211226/sudah.siapkah.masyarakat.indonesia.dengan.layanandigital.bank. (20 Januari 2017).

Arikunto, Suharsimi. 2010. Prosedur Penelitian, Suatu Pendekatan Praktik. Jakarta : PT Rineka Cipta.

Herawati, Jajuk dan Prayekti. 2011. Pengaruh Dimensi Internet Banking Service Quality dan Kepercayaan Nasabah Terhadap Kepuasan Nasabah. Yogyakarta : Jurnal Vol 8 : 1 – 19.

Algifari. 2015. Statistika Deskriptif Plus Untuk Ekonomi dan Bisnis. Yogyakarta : Sekolah Tinggi Ilmu Manajemen YKPN.

Arifin, Johar. 2017. SPSS 24 untuk Penelitian dan Skripsi. Jakarta : PT Elex Media Komputindo.




DOI: https://doi.org/10.31294/jc.v18i2.4239

Dipublikasikan oleh LPPM Universitas Bina Sarana Informatika

Jl. Dewi Sartika No. 289, Cawang, Jakarta Timur Telp : 021-8010836, ext. 202
Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License